from django.db import models


class StatusChoices(models.TextChoices):
    """Status choices for a Customer, Account, or a future model"""
    ACTIVE = 'ACTIVE', 'Active'
    INACTIVE = 'INACTIVE', 'Inactive'
    PENDING = 'PENDING', 'Pending'


class ServiceChoices(models.TextChoices):
    """Status choices for a service workflow"""
    SCHEDULED = 'SCHEDULED', 'Scheduled'
    IN_PROGRESS = 'IN_PROGRESS', 'In Progress'
    COMPLETED = 'COMPLETED', 'Completed'
    CANCELLED = 'CANCELLED', 'Cancelled'


class AddressChoices(models.TextChoices):
    """Address choices for a customer"""
    BILLING = 'BILLING', 'Billing'
    SHIPPING = 'SHIPPING', 'Shipping'
    OFFICE = 'OFFICE', 'Office Location'
    OTHER = 'OTHER', 'Other Address'


class InvoiceChoices(models.TextChoices):
    """Status choices for an invoice"""
    DRAFT = 'DRAFT', 'Draft'
    SENT = 'SENT', 'Sent'
    PAID = 'PAID', 'Paid'
    OVERDUE = 'OVERDUE', 'Overdue'
    CANCELLED = 'CANCELLED', 'Cancelled'


class PaymentChoices(models.TextChoices):
    """Payment choices for a transaction"""
    CHECK = 'CHECK', 'Check'
    CREDIT_CARD = 'CREDIT_CARD', 'Credit Card'
    BANK_TRANSFER = 'BANK_TRANSFER', 'Bank Transfer'
    CASH = 'CASH', 'Cash'


class TaskFrequencyChoices(models.TextChoices):
    DAILY = 'daily', 'Daily'
    WEEKLY = 'weekly', 'Weekly'
    MONTHLY = 'monthly', 'Monthly'
    QUARTERLY = 'quarterly', 'Quarterly'
    TRIANNUAL = 'triannual', 'Tri-annual'
    ANNUAL = 'annual', 'Annual'
    AS_NEEDED = 'as_needed', 'As Needed'


class RoleChoices(models.TextChoices):
    """Role choices for a user"""
    ADMIN = 'ADMIN', 'Admin'
    TEAM_LEADER = 'TEAM_LEADER', 'Team Leader'
    TEAM_MEMBER = 'TEAM_MEMBER', 'Team Member'


class EventTypeChoices(models.TextChoices):
    """Event types for the event management system"""

    # Customer events
    CUSTOMER_CREATED = 'CUSTOMER_CREATED', 'Customer Created'
    CUSTOMER_UPDATED = 'CUSTOMER_UPDATED', 'Customer Updated'
    CUSTOMER_DELETED = 'CUSTOMER_DELETED', 'Customer Deleted'
    CUSTOMER_STATUS_CHANGED = 'CUSTOMER_STATUS_CHANGED', 'Customer Status Changed'
    CUSTOMER_ADDRESS_CREATED = 'CUSTOMER_ADDRESS_CREATED', 'Customer Address Created'
    CUSTOMER_ADDRESS_UPDATED = 'CUSTOMER_ADDRESS_UPDATED', 'Customer Address Updated'
    CUSTOMER_ADDRESS_DELETED = 'CUSTOMER_ADDRESS_DELETED', 'Customer Address Deleted'
    CUSTOMER_CONTACT_CREATED = 'CUSTOMER_CONTACT_CREATED', 'Customer Contact Created'
    CUSTOMER_CONTACT_UPDATED = 'CUSTOMER_CONTACT_UPDATED', 'Customer Contact Updated'
    CUSTOMER_CONTACT_DELETED = 'CUSTOMER_CONTACT_DELETED', 'Customer Contact Deleted'

    # Account events
    ACCOUNT_CREATED = 'ACCOUNT_CREATED', 'Account Created'
    ACCOUNT_UPDATED = 'ACCOUNT_UPDATED', 'Account Updated'
    ACCOUNT_DELETED = 'ACCOUNT_DELETED', 'Account Deleted'
    ACCOUNT_STATUS_CHANGED = 'ACCOUNT_STATUS_CHANGED', 'Account Status Changed'
    ACCOUNT_ADDRESS_CREATED = 'ACCOUNT_ADDRESS_CREATED', 'Account Address Created'
    ACCOUNT_ADDRESS_UPDATED = 'ACCOUNT_ADDRESS_UPDATED', 'Account Address Updated'
    ACCOUNT_ADDRESS_DELETED = 'ACCOUNT_ADDRESS_DELETED', 'Account Address Deleted'
    ACCOUNT_CONTACT_CREATED = 'ACCOUNT_CONTACT_CREATED', 'Account Contact Created'
    ACCOUNT_CONTACT_UPDATED = 'ACCOUNT_CONTACT_UPDATED', 'Account Contact Updated'
    ACCOUNT_CONTACT_DELETED = 'ACCOUNT_CONTACT_DELETED', 'Account Contact Deleted'

    # Service events
    SERVICE_CREATED = 'SERVICE_CREATED', 'Service Created'
    SERVICE_UPDATED = 'SERVICE_UPDATED', 'Service Updated'
    SERVICE_DELETED = 'SERVICE_DELETED', 'Service Deleted'
    SERVICE_STATUS_CHANGED = 'SERVICE_STATUS_CHANGED', 'Service Status Changed'
    SERVICE_COMPLETED = 'SERVICE_COMPLETED', 'Service Completed'
    SERVICE_CANCELLED = 'SERVICE_CANCELLED', 'Service Cancelled'
    SERVICE_TEAM_ASSIGNED = 'SERVICE_TEAM_ASSIGNED', 'Team Assigned to Service'
    SERVICE_TEAM_UNASSIGNED = 'SERVICE_TEAM_UNASSIGNED', 'Team Unassigned from Service'
    SERVICE_DISPATCHED = 'SERVICE_DISPATCHED', 'Service Dispatched'
    SERVICES_BULK_GENERATED = 'SERVICES_BULK_GENERATED', 'Services Bulk Generated'

    # Service session events
    SERVICE_SESSION_OPENED = 'SERVICE_SESSION_OPENED', 'Service Session Opened'
    SERVICE_SESSION_CLOSED = 'SERVICE_SESSION_CLOSED', 'Service Session Closed'
    SERVICE_SESSION_REVERTED = 'SERVICE_SESSION_REVERTED', 'Service Session Reverted'
    SERVICE_TASK_COMPLETED = 'SERVICE_TASK_COMPLETED', 'Service Task Completed'
    SERVICE_TASK_UNCOMPLETED = 'SERVICE_TASK_UNCOMPLETED', 'Service Task Uncompleted'

    # Schedule events
    SCHEDULE_CREATED = 'SCHEDULE_CREATED', 'Schedule Created'
    SCHEDULE_UPDATED = 'SCHEDULE_UPDATED', 'Schedule Updated'
    SCHEDULE_DELETED = 'SCHEDULE_DELETED', 'Schedule Deleted'
    SCHEDULE_FREQUENCY_CHANGED = 'SCHEDULE_FREQUENCY_CHANGED', 'Schedule Frequency Changed'

    # Project events
    PROJECT_CREATED = 'PROJECT_CREATED', 'Project Created'
    PROJECT_UPDATED = 'PROJECT_UPDATED', 'Project Updated'
    PROJECT_STATUS_CHANGED = 'PROJECT_STATUS_CHANGED', 'Project Status Changed'
    PROJECT_COMPLETED = 'PROJECT_COMPLETED', 'Project Completed'
    PROJECT_CANCELLED = 'PROJECT_CANCELLED', 'Project Cancelled'
    PROJECT_DISPATCHED = 'PROJECT_DISPATCHED', 'Project Dispatched'
    PROJECT_DELETED = 'PROJECT_DELETED', 'Project Deleted'

    # Project session events
    PROJECT_SESSION_OPENED = 'PROJECT_SESSION_OPENED', 'Project Session Opened'
    PROJECT_SESSION_CLOSED = 'PROJECT_SESSION_CLOSED', 'Project Session Closed'
    PROJECT_SESSION_REVERTED = 'PROJECT_SESSION_REVERTED', 'Project Session Reverted'
    PROJECT_TASK_COMPLETED = 'PROJECT_TASK_COMPLETED', 'Project Task Completed'
    PROJECT_TASK_UNCOMPLETED = 'PROJECT_TASK_UNCOMPLETED', 'Project Task Uncompleted'

    # Project scope events
    PROJECT_SCOPE_CREATED = 'PROJECT_SCOPE_CREATED', 'Project Scope Created'
    PROJECT_SCOPE_UPDATED = 'PROJECT_SCOPE_UPDATED', 'Project Scope Updated'
    PROJECT_SCOPE_DELETED = 'PROJECT_SCOPE_DELETED', 'Project Scope Deleted'
    PROJECT_SCOPE_CATEGORY_CREATED = 'PROJECT_SCOPE_CATEGORY_CREATED', 'Project Scope Category Created'
    PROJECT_SCOPE_CATEGORY_UPDATED = 'PROJECT_SCOPE_CATEGORY_UPDATED', 'Project Scope Category Updated'
    PROJECT_SCOPE_CATEGORY_DELETED = 'PROJECT_SCOPE_CATEGORY_DELETED', 'Project Scope Category Deleted'
    PROJECT_SCOPE_TASK_CREATED = 'PROJECT_SCOPE_TASK_CREATED', 'Project Scope Task Created'
    PROJECT_SCOPE_TASK_UPDATED = 'PROJECT_SCOPE_TASK_UPDATED', 'Project Scope Task Updated'
    PROJECT_SCOPE_TASK_DELETED = 'PROJECT_SCOPE_TASK_DELETED', 'Project Scope Task Deleted'
    PROJECT_SCOPE_TEMPLATE_INSTANTIATED = 'PROJECT_SCOPE_TEMPLATE_INSTANTIATED', 'Project Scope Template Instantiated'

    # Scope events
    SCOPE_CREATED = 'SCOPE_CREATED', 'Scope Created'
    SCOPE_UPDATED = 'SCOPE_UPDATED', 'Scope Updated'
    SCOPE_DELETED = 'SCOPE_DELETED', 'Scope Deleted'
    AREA_CREATED = 'AREA_CREATED', 'Area Created'
    AREA_UPDATED = 'AREA_UPDATED', 'Area Updated'
    AREA_DELETED = 'AREA_DELETED', 'Area Deleted'
    TASK_CREATED = 'TASK_CREATED', 'Task Created'
    TASK_UPDATED = 'TASK_UPDATED', 'Task Updated'
    TASK_DELETED = 'TASK_DELETED', 'Task Deleted'
    TASK_COMPLETION_RECORDED = 'TASK_COMPLETION_RECORDED', 'Task Completion Recorded'

    # Scope template events
    SCOPE_TEMPLATE_CREATED = 'SCOPE_TEMPLATE_CREATED', 'Scope Template Created'
    SCOPE_TEMPLATE_UPDATED = 'SCOPE_TEMPLATE_UPDATED', 'Scope Template Updated'
    SCOPE_TEMPLATE_DELETED = 'SCOPE_TEMPLATE_DELETED', 'Scope Template Deleted'
    SCOPE_TEMPLATE_INSTANTIATED = 'SCOPE_TEMPLATE_INSTANTIATED', 'Scope Template Instantiated'
    AREA_TEMPLATE_CREATED = 'AREA_TEMPLATE_CREATED', 'Area Template Created'
    AREA_TEMPLATE_UPDATED = 'AREA_TEMPLATE_UPDATED', 'Area Template Updated'
    AREA_TEMPLATE_DELETED = 'AREA_TEMPLATE_DELETED', 'Area Template Deleted'
    TASK_TEMPLATE_CREATED = 'TASK_TEMPLATE_CREATED', 'Task Template Created'
    TASK_TEMPLATE_UPDATED = 'TASK_TEMPLATE_UPDATED', 'Task Template Updated'
    TASK_TEMPLATE_DELETED = 'TASK_TEMPLATE_DELETED', 'Task Template Deleted'

    # Team profile events
    TEAM_PROFILE_CREATED = 'TEAM_PROFILE_CREATED', 'Team Profile Created'
    TEAM_PROFILE_UPDATED = 'TEAM_PROFILE_UPDATED', 'Team Profile Updated'
    TEAM_PROFILE_DELETED = 'TEAM_PROFILE_DELETED', 'Team Profile Deleted'
    TEAM_PROFILE_ROLE_CHANGED = 'TEAM_PROFILE_ROLE_CHANGED', 'Team Profile Role Changed'

    # Customer profile events
    CUSTOMER_PROFILE_CREATED = 'CUSTOMER_PROFILE_CREATED', 'Customer Profile Created'
    CUSTOMER_PROFILE_UPDATED = 'CUSTOMER_PROFILE_UPDATED', 'Customer Profile Updated'
    CUSTOMER_PROFILE_DELETED = 'CUSTOMER_PROFILE_DELETED', 'Customer Profile Deleted'
    CUSTOMER_PROFILE_ACCESS_GRANTED = 'CUSTOMER_PROFILE_ACCESS_GRANTED', 'Customer Profile Access Granted'
    CUSTOMER_PROFILE_ACCESS_REVOKED = 'CUSTOMER_PROFILE_ACCESS_REVOKED', 'Customer Profile Access Revoked'

    # Punchlist events
    ACCOUNT_PUNCHLIST_CREATED = 'ACCOUNT_PUNCHLIST_CREATED', 'Account Punchlist Created'
    ACCOUNT_PUNCHLIST_UPDATED = 'ACCOUNT_PUNCHLIST_UPDATED', 'Account Punchlist Updated'
    ACCOUNT_PUNCHLIST_DELETED = 'ACCOUNT_PUNCHLIST_DELETED', 'Account Punchlist Deleted'
    PROJECT_PUNCHLIST_CREATED = 'PROJECT_PUNCHLIST_CREATED', 'Project Punchlist Created'
    PROJECT_PUNCHLIST_UPDATED = 'PROJECT_PUNCHLIST_UPDATED', 'Project Punchlist Updated'
    PROJECT_PUNCHLIST_DELETED = 'PROJECT_PUNCHLIST_DELETED', 'Project Punchlist Deleted'
    PUNCHLIST_STATUS_CHANGED = 'PUNCHLIST_STATUS_CHANGED', 'Punchlist Status Changed'
    PUNCHLIST_PRIORITY_CHANGED = 'PUNCHLIST_PRIORITY_CHANGED', 'Punchlist Priority Changed'

    # Session media events
    SESSION_IMAGE_UPLOADED = 'SESSION_IMAGE_UPLOADED', 'Session Image Uploaded'
    SESSION_IMAGE_UPDATED = 'SESSION_IMAGE_UPDATED', 'Session Image Updated'
    SESSION_IMAGE_DELETED = 'SESSION_IMAGE_DELETED', 'Session Image Deleted'
    SESSION_VIDEO_UPLOADED = 'SESSION_VIDEO_UPLOADED', 'Session Video Uploaded'
    SESSION_VIDEO_UPDATED = 'SESSION_VIDEO_UPDATED', 'Session Video Updated'
    SESSION_VIDEO_DELETED = 'SESSION_VIDEO_DELETED', 'Session Video Deleted'
    SESSION_MEDIA_INTERNAL_FLAGGED = 'SESSION_MEDIA_INTERNAL_FLAGGED', 'Session Media Flagged as Internal'

    # Session notes events
    SESSION_NOTE_CREATED = 'SESSION_NOTE_CREATED', 'Session Note Created'
    SESSION_NOTE_UPDATED = 'SESSION_NOTE_UPDATED', 'Session Note Updated'
    SESSION_NOTE_DELETED = 'SESSION_NOTE_DELETED', 'Session Note Deleted'

    # Report events
    REPORT_CREATED = 'REPORT_CREATED', 'Report Created'
    REPORT_UPDATED = 'REPORT_UPDATED', 'Report Updated'
    REPORT_DELETED = 'REPORT_DELETED', 'Report Deleted'
    REPORT_SUBMITTED = 'REPORT_SUBMITTED', 'Report Submitted'
    REPORT_APPROVED = 'REPORT_APPROVED', 'Report Approved'

    # Invoice events
    INVOICE_GENERATED = 'INVOICE_GENERATED', 'Invoice Generated'
    INVOICE_SENT = 'INVOICE_SENT', 'Invoice Sent'
    INVOICE_PAID = 'INVOICE_PAID', 'Invoice Paid'
    INVOICE_OVERDUE = 'INVOICE_OVERDUE', 'Invoice Overdue'
    INVOICE_CANCELLED = 'INVOICE_CANCELLED', 'Invoice Cancelled'

    # Labor & Revenue events
    LABOR_RATE_CREATED = 'LABOR_RATE_CREATED', 'Labor Rate Created'
    LABOR_RATE_UPDATED = 'LABOR_RATE_UPDATED', 'Labor Rate Updated'
    LABOR_RATE_DELETED = 'LABOR_RATE_DELETED', 'Labor Rate Deleted'
    REVENUE_RATE_CREATED = 'REVENUE_RATE_CREATED', 'Revenue Rate Created'
    REVENUE_RATE_UPDATED = 'REVENUE_RATE_UPDATED', 'Revenue Rate Updated'
    REVENUE_RATE_DELETED = 'REVENUE_RATE_DELETED', 'Revenue Rate Deleted'

    # Messaging events
    CONVERSATION_CREATED = 'CONVERSATION_CREATED', 'Conversation Created'
    CONVERSATION_ARCHIVED = 'CONVERSATION_ARCHIVED', 'Conversation Archived'
    CONVERSATION_PARTICIPANT_ADDED = 'CONVERSATION_PARTICIPANT_ADDED', 'Participant Added to Conversation'
    CONVERSATION_PARTICIPANT_REMOVED = 'CONVERSATION_PARTICIPANT_REMOVED', 'Participant Removed from Conversation'
    MESSAGE_SENT = 'MESSAGE_SENT', 'Message Sent'
    MESSAGE_RECEIVED = 'MESSAGE_RECEIVED', 'Message Received'
    MESSAGE_READ = 'MESSAGE_READ', 'Message Read'
    MESSAGE_DELETED = 'MESSAGE_DELETED', 'Message Deleted'

    # Monitoring events (audit trail)
    MONITORING_INCOMPLETE_WORK_REMINDER = 'MONITORING_INCOMPLETE_WORK_REMINDER', 'Incomplete Work Reminder Sent'
    MONITORING_NIGHTLY_ASSIGNMENTS = 'MONITORING_NIGHTLY_ASSIGNMENTS', 'Nightly Assignments Sent'
    MONITORING_COMMAND_EXECUTED = 'MONITORING_COMMAND_EXECUTED', 'Monitoring Command Executed'


class NotificationChannelChoices(models.TextChoices):
    """Delivery channels for notifications"""
    IN_APP = 'IN_APP', 'In-App'
    EMAIL = 'EMAIL', 'Email'
    SMS = 'SMS', 'SMS'


class NotificationStatusChoices(models.TextChoices):
    """Status choices for notifications"""
    PENDING = 'PENDING', 'Pending'
    SENT = 'SENT', 'Sent'
    READ = 'READ', 'Read'
    FAILED = 'FAILED', 'Failed'


class DeliveryStatusChoices(models.TextChoices):
    """Status choices for notification delivery attempts"""
    PENDING = 'PENDING', 'Pending'
    QUEUED = 'QUEUED', 'Queued'
    SENDING = 'SENDING', 'Sending'
    SENT = 'SENT', 'Sent'
    DELIVERED = 'DELIVERED', 'Delivered'
    FAILED = 'FAILED', 'Failed'
    BOUNCED = 'BOUNCED', 'Bounced'


class ConversationTypeChoices(models.TextChoices):
    """Type of conversation"""
    DIRECT = 'DIRECT', 'Direct Message'
    GROUP = 'GROUP', 'Group Conversation'
    SUPPORT = 'SUPPORT', 'Support Ticket'